Privacy policy.

PRIVACY POLICY

Last Updated: 10/04/2025

1. INTRODUCTION

Welcome to Chamberlain Technology ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chamberlaintech.co.uk  or interact with our services, including communications such as emails.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. DATA CONTROLLER

Chamberlain Technology, 90-92 High Street, Evesham, Worcestershire, England, WR11 4EU Email: dan@chamberlaintech.co.uk

3. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

  • Identity Data: Name, username, or similar identifier

  • Contact Data: Email address, telephone number, address

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website

  • Usage Data: Information about how you use our website, products, and services

  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences

4. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:

  • Direct interactions: You may provide us with your personal data by filling in forms, corresponding with us by post, phone, email, or otherwise.

  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, tracking pixels, and other similar technologies.

4.1 TRACKING PIXELS

Website Tracking Pixels

We use tracking pixels (also known as web beacons, clear GIFs, or pixel tags) on our website to collect information about your browsing behavior. These small, invisible graphics are embedded in web pages and emails and work in conjunction with cookies to:

  • Monitor user behavior on our website

  • Measure the effectiveness of our marketing campaigns

  • Analyze which pages visitors view

  • Understand how users interact with our content

  • Compile statistics about website usage

Email Tracking Pixels

We also use tracking pixels in the emails we send to:

  • Determine whether our emails have been opened

  • Track click-through rates on links within emails

  • Measure the effectiveness of our email campaigns

  • Personalize future communications based on your engagement

When you open an email containing a tracking pixel, the image is downloaded from our servers, allowing us to record that the email has been opened, as well as the time and date of opening.

5. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform a contract we are about to enter into or have entered into with you

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

  • Where we need to comply with a legal or regulatory obligation

  • Where you have given consent

5.1 PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

  • To register you as a new customer

  • To process and deliver your order

  • To manage our relationship with you

  • To improve our website, products/services, marketing, or customer relationships

  • To recommend products or services that may interest you

  • To administer and protect our business and website

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

6. LEGAL BASIS FOR PROCESSING PERSONAL DATA

We rely on the following legal bases for processing your personal data:

  • Consent: When you have explicitly agreed to the processing of your personal data

  • Contractual Necessity: When processing is necessary for the performance of a contract with you

  • Legal Obligation: When processing is necessary for compliance with a legal obligation

  • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. DATA SHARING

We may share your personal data with:

  • Service providers acting as processors who provide IT and system administration services

  • Professional advisers including lawyers, bankers, auditors, and insurers

  • Regulators and other authorities who require reporting of processing activities in certain circumstances

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

9. DATA TRANSFERS

We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing safeguards such as:

  • Transferring to countries that have been deemed to provide an adequate level of protection by the European Commission

  • Using specific contracts approved by the European Commission

  • Using providers based in the US that are part of the Privacy Shield

10. YOUR LEGAL RIGHTS

Under the GDPR, you have the right to:

  • Access: Request access to your personal data

  • Correction: Request correction of your personal data

  • Erasure: Request erasure of your personal data

  • Object: Object to processing of your personal data

  • Restriction: Request restriction of processing your personal data

  • Transfer: Request the transfer of your personal data

  • Withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data

10.1 HOW TO EXERCISE YOUR RIGHTS

You can exercise your rights by contacting us at dan@chamberlaintech.co.uk We may need to request specific information from you to help us confirm your identity.

11. COOKIES AND TRACKING TECHNOLOGIES

11.1 WHAT ARE COOKIES AND TRACKING PIXELS

  • Cookies are small text files placed on your device when you visit our website

  • Tracking pixels are tiny, invisible graphics embedded in web pages and emails that work with cookies to track user behavior

11.2 HOW TO MANAGE COOKIES AND TRACKING TECHNOLOGIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For email tracking pixels, you can:

  • Disable images in your email client to prevent tracking pixels from loading

  • Use email clients that offer privacy protection features

  • Opt out of marketing communications where tracking pixels are commonly used

12. DO NOT TRACK SIGNALS

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website [does/does not] respond to DNT signals.

13. CHILDREN'S PRIVACY

Our service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

14. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

15. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Chamberlain Technology, 90-92 High Street, Evesham, Worcestershire, England, WR11 4EU Email: dan@chamberlaintech.co.uk

You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.